Frequently Asked Questions

Booking is simple. Enter your pickup and destination addresses, choose the date and time, select your vehicle, and complete your reservation online in just a few minutes.
Yes. You can enter almost any address in Italy, including airports, hotels, train stations, ports, private homes, and other custom locations.
If you have purchased Cancellation Protection for just €3, you can cancel your booking and receive a full refund. Otherwise, cancelled bookings are non-refundable.

Yes. If you purchase Cancellation Protection for just €3 during booking, you may cancel your transfer and receive a full refund. Without Cancellation Protection, cancelled bookings are non-refundable.

We accept secure online payments using major credit and debit cards. Your booking is confirmed immediately after successful payment.
Yes. During the booking process you can request child seats, booster seats, additional stops, sports equipment transport, and other optional services.
Your driver will arrive at the selected pickup location on time. For airport transfers, meeting instructions will be provided with your booking confirmation.
Yes. The price shown during booking is the final price. There are no hidden fees or unexpected charges after your reservation is confirmed.
Yes. We operate across Italy, offering transfers between cities, airports, ports, hotels, resorts, and private addresses.
With a large fleet of vehicles, experienced professional drivers, and 24/7 customer support, we provide reliable, comfortable, and punctual transfers for every journey.

© 2026, Italo Transfer

Terms & Conditions

Telegram Viber Phone-alt